Contents

Vision and Mission
inSITE Advantage
Education Solutions
      Management and Communications
           Communication
           Leadership Skills:
           Management Skills:

Vision and Mission

inSITE Training & Development, Inc. is a nationally recognized, relationship-driven organization dedicated to advancing our client’s goals and furthering the career and personal growth of their employees via high quality consulting and educational solutions.

inSITE is dedicated to:

bulletProviding consulting and educational solutions that are linked to the goals and the strategic plan of the organization
bulletRecognizing emerging opportunities for our clients, consultants, instructors and ourselves
bulletFurthering the education of young adults in our community in cooperation with our partners in business
bulletEncouraging self-directed, continuous learning

"Vision is the river, and we who have been changed are the flood." — Daniel Quinn

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inSITE Advantage

Many companies offer training and consulting. The inSITE Advantage?

Solutions -- educational and consulting services that are linked to the goals and strategic plan of your organization

Integrity -- your success is our success

Teamwork -- we work with you to customize programs that fit your requirements, budget and time schedule.

Experience -- our vast resources and experience make your job easier!

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Education Solutions

Best Value for training dollars spent: many companies can provide training, but a quality education program involves more then what happens the day the instructor is teaching.

At no additional charge -- we help you get more than a day of training out of a day of training!

inSITE provides a comprehensive program that includes optional pre and post training activities. We want to make sure that your employees not only learn the material, but are able to apply it back on the job.

Convenience and continuity: scheduling with inSITE means that with one phone call, you not only have the benefit of a broad range of expertise (we now have over 60 instructors and consultants), but also a program of education that can be coordinated and managed from our central office: finding the most qualified instructors/consultants, customizing the programs, help with marketing the programs internally, scheduling dates, course set-up, and billing -- we will save you time.

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"Education with a Purpose"

 

Outlines are available for the following courses:

Communication Skills

Listening Skills
Basic Telephone Skills
Reaching Consensus
Conflict Resolution
Customer Service Telephone Skills
Effective Sales Communications
Creativity & Problem Solving
Business Writing & Efficient Note Taking
Communicating with IS Clients & Customers
Powerful Presentations
The Interview Process
How to Set Up In-house Telemarketing
Consulting Skills for IS Managers
Internal IT Marketing & Consulting
Outbound Telemarketing Skills
Humor in the Workplace
Negotiation Skills

Leadership Skills

Empowerment
Mentoring
Situational Leadership
Career Planning
Decision Making & Problem Solving
Essential Influencing Skills
Meeting Facilitation
Managing Time/Stress

Management Skills

Managing Projects
Strategic Planning
Downsizing & Restructuring
Improving Customer Service
Knowledge Management
Self-Directed Work Teams
Managing Change
Sexual Harassment
Cultural Diversity
Woman’s Issues
Executive Coaching
Team Building
Retirement/Financial Planning
EEO Compliance

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